How to make a claim
How to File a Claim
We hope you have an adventure of a lifetime and never need to file a claim. But if you do, we want to make the process as easy as possible.
Claims don't have to be hard.
A travel claim typically involves gathering the information we need to process your claim. Most often, you will be the best person to do that. We will need things like:
Information about your coverage:
Collect the following documents and submit them with your completed Proof of Loss Form.
Download and complete the appropriate claim form:
Contact the Nationwide Plan Administrator at:
- Customer Service: 877-442-8675
- Direct Line: 727-799-8568
- Email: NWTravClaims@cbpinsure.com
- Website: http://www.cbpinsure.com
Attention: Co-ordinated Benefit Plans, LLC
On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, FL 33623